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The consumer and the authorized Dealer ensure that the returned products are in clean condition and as they were purchased. The company will inspect the product. Only manufacturing defects on products can be exchanged. If the defective Article is out of stock, you may choose a different Item. Pentagon® Tactical offers a 6-month warranty from the date purchased, for proven factory defect and not caused by unreasonable use. After this period, warranty will not be valid anymore.
Before returning any defective product, you must complete the bellow retun from and send photographic material that clearly shows the defection of the product and its overall picture. The above photos must also be accompanied by the proof of purchase and a brief description. All together will be sent to: trade@pentagon.com.gr.
For non-defective product returns, please reach out to our sales department at: trade@pentagon.com.gr.
Surplus / Clearance products have no warranty and cannot be returned after purchase.
The application form is compulsory
*The defective products should be sent to the following address:
3 Lordou Vironos Str. , Kalochori, Thessaloniki, Greece, P.C. 57 009.
