Product Returns

Please fill in the following form for the request to be examined by the competent department and then you will be informed via email about its progress.

Distributor's Order Information

Company

First Name

Last Name

E-Mail

Telephone

Order ID or Invoice Number

Distributor's Order Date

Product Information & Reason for Return

Date of Purchase (consumer's side)

Product Code

Product Color, Size, Length (separated by comma)

Quantity

Reason for Return

Order Error

Defective, please supply details

Other, please supply details

Wrong Sizing, please supply details

Product condition

New (unopened, with labels) New (opened, in good condition) Used, please specify time of use

Reference No. (Last page of Wash Care label)

Case description

Upload photos of defected product & consumer's purchase receipt (Max 7 photos - png, jpg, jpeg - max 3MB each).

png, jpg, jpeg

Enter the code from the box below

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WARRANTY: All PENTAGON® Products are made with care and guaranteed to be free of defects in materials and workmanship for 6 months from the date of purchase. Warranty does not cover normal wear and tear or damage caused by accident, abuse, negligence, misuse or modification of the product.